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Privacy Policy
It is our intention to protect your privacy. We take our responsibilities regarding
the privacy of your information very seriously. We do not sell, trade or rent
your personal information to others. This policy explains how we use any information
and how we protect your privacy.
When you order using the secure server, your information is sent to Dovetail,
who offer the use of the best possible and latest secure server software (SSL)
available, which encrypts all of your personal details. This means that your information,
which includes your name, address, and credit or debit card number, cannot be
read as it travels over the internet.
Your information is then held in Dovetail secure database and in a physical
form until your order is processed. Only designated employees have access to your
information in order to process your order. As required by the UK Data Protection
Acts of 1984 and 1998, strict security procedures are followed in the storage
and disclosure of information which you have given, to prevent unauthorised access
and use of your information.
What information do we collect? How do we use it when placing your order?
We require certain information to allow us to process your order and to send
confirmation to you. When you order, we need to know your name, address and e-mail
address, as well as your credit details. We ask for your telephone number so that
we might contact you and for use when your order is ready for despatch.
We may request information from our customers via surveys or competitions.
Survey information will be used for purposes of monitoring or improving the use
and satisfaction of our site. When you enter a competition, we may request information
such as your name, contact details and demographic information such as age and
postcode.
Participation in these surveys or competitions is voluntary and you have the
choice whether or not to disclose this information. Contact information will be
used to notify the winners and award prizes..
Dovetail may use tracking software to monitor customer traffic patterns and
site usage to help us develop the design and layout of our site to better meet
the needs of our customers. This software does not enable Dovetail to capture
any personally identifying information.
Dovetail never disclose information about personal details to any other person
or organisation without their consent unless there is an emergency situation that
requires it or they are legally required to do so.
In using our web site, you consent to the collection and use of this information
by ourselves in the ways described above.
An up-to-date privacy policy will always be maintained on this site so you
are always aware of what information we collect, how we use it and in what circumstances
we disclose it. If you have any questions about this privacy statement or would
like more information about Dovetail, please e-mail.
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